Frequently Asked Questions


Find answers to frequently asked questions about our products, shipping, returns, and more here.

Red Light Therapy

Information about how red light therapy works, what it is used for and how to use it safely.

What is red light therapy and how does it work?

Red light therapy uses specific wavelengths of red and near-infrared light to stimulate cellular energy, which can contribute to skin rejuvenation, pain relief, and improved sleep.

Are the products safe to use?

Yes, our products are designed with safety in mind and comply with relevant CE and RoHS standards. Always follow the instructions for use for optimal and safe results.

How often should I use the therapy for optimal results?

For most applications, it is recommended to do sessions 3–5 times a week, each lasting 10–20 minutes. Consistent use over several weeks generally yields the best results.

Can I safely use this treatment at home?

Absolutely. The treatment is non-invasive, painless, and contains no UV radiation. Research shows it is safe with correct use. If you are taking medications that increase light sensitivity, consult your doctor first.

Does the treatment hurt or are there any side effects?

Usually not. You may sometimes experience slight warmth or redness of the skin, but this typically disappears quickly. Use the correct intensity and follow the instructions for safe use.

Blue light glasses

Explanation of the difference between day and night glasses, and the options for prescription and non-prescription lenses.

What is the difference between day and night glasses?

Our day glasses filter out harmful blue light while maintaining clear vision, ideal for use during daytime screen time. Night glasses block a wider spectrum of blue light to promote melatonin production, which helps improve sleep quality.

Are the glasses available with prescription lenses?

Yes, our blue light glasses are available with prescription lenses, reading lenses, and prescription lenses. You can select your preferred option during the ordering process.

How does a blue light filter work exactly?

Blue light glasses have special lenses that filter out high-energy blue light emitted by screens (such as phones, computers, and TVs).

This helps reduce eye strain, headaches, and dry eyes – especially after prolonged screen use.

Can I cancel or change my order?

If your order has not yet been shipped, you can contact us at info@amarapure.com to make changes or cancel the order.

Are these glasses suitable for daily use?

Absolutely. They are designed for everyday use, both during work and leisure. Thanks to their stylish design, they combine health with fashion – perfect for on the go, while driving, or on holiday.

Hydrogen Water Bottle

Explanation about the Hydrogen Water Bottle, how it works, and the benefits of using it

How does the Hydrogen water bottle work?

The AmaraPure Hydrogen Water Bottle uses advanced PEM technology to produce pure molecular hydrogen. This antioxidant-rich water supports healthy cells without harmful byproducts. With the push of a button, regular water is transformed into hydrogen-rich water that your body can quickly absorb.

What are the benefits of using the Hydrogen water bottle?

Hydrogen-rich water contributes to a healthier and more energetic life by neutralizing free radicals, reducing inflammation, and improving recovery. It promotes water absorption at the cellular level for faster hydration and helps reduce oxidative stress.

How does AmaraPure ensure the effectiveness of their hydrogen water?

Amarapure uses advanced electrolysis to enrich water with hydrogen gas efficiently. Our bottles are specially designed to maintain optimal conditions and deliver high hydrogen concentrations. Additionally, the International Hydrogen Standards Association (IHSA) independently tests and certifies our products, confirming they meet and exceed safety and quality standards.

Ordering & Shipping

Everything about how to order, how long delivery takes and how to change or cancel an order.

How long will it take for my order to be delivered?

Orders are typically processed and shipped within 1–3 business days. Once your order ships, you'll receive a tracking number by email.

What are the shipping costs?

For orders within the Netherlands, shipping is free for orders over a certain amount. Shipping costs may apply for smaller orders. The exact costs are displayed during checkout.

Returns & Warranty

Details about the return policy, conditions and warranty period for each product.

What is your return policy?

You have the right to return your order within 30 days of receipt, provided the product is unused and in its original condition. Contact us at info@amarapure.com for return instructions.

How long is the warranty period?

All our products come with a minimum 1-year warranty against manufacturing defects, and on many items, even up to 2 years. For specific warranty terms and conditions, please visit our warranty page.

Contact & Support

How to contact customer service and get help with technical questions.

How can I contact customer service?

You can reach us by email at info@amarapure.com. We aim to respond within 24 hours on weekdays.

Do you offer technical support?

Yes, our support team is ready to help you with technical questions or installation issues. Visit our support page for more information.