Returns & Exchanges
At AmaraPure, we strive for 100% customer satisfaction. Not completely happy with your purchase? You can return your order free of charge within 30 days of receiving it. Below, you’ll find exactly how it works.
Return Options
Return using your own shipping method
Send an email to info@amarapure.com to register your return, and include the reason for returning.
Include the original packing slip with your return shipment.
Send the package to the return address at the bottom of this page.
We will also reimburse the shipping costs for this method.
Return Conditions
- Returns are possible within 30 days of receiving your order.
- Products must be returned in their original condition, unused, and with all accessories.
- If a product is damaged or shows clear signs of use, we reserve the right to deduct the loss in value from your refund.
- Pack the product carefully to prevent damage during shipment.
Refund
Within 30 days of receiving your return, we will refund the purchase amount using the same payment method you used for your order.
If you return your entire order, we will also refund any shipping costs you paid.
If you only return part of your order, the shipping costs will not be refunded.
All returns are always free of charge.
Exchanging a Product
Would you like to exchange your product?
Return your current product by following the steps above, and then place a new order for the desired item. This ensures fast processing and availability.
Entered the Wrong Delivery Address?
Contact us as soon as possible at info@amarapure.com.
If your order hasn’t been shipped yet, we’ll try to update the address.
AmaraPure – Returns
Gessel 63
3454 MZ De Meern
The Netherlands
Do you have questions about returning your order or about the status of your return?
Feel free to contact us at info@amarapure.com – we’re happy to help.
